Privacy policy | Miks Adventures

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to a sole trader babysitting/nanny service for local people in Teignmouth and surrounding areas as well as an outdoor instructing service provider (mainly watersports) to other companies and activity centres.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history.
Country refers to: United Kingdom.
Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the babysitting/nanny services, outdoor instructing services, and the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Full name
Email address
Phone number
Home address (for babysitting/nanny services)
Child details (e.g. name, age, medical needs, emergency contacts)
Watersports/outdoor participant details (e.g. name, age, health and safety info, certifications, emergency contacts)
Payment and booking details

Usage Data
Usage Data may be collected automatically when using the Service or visiting the Website. This may include:

Your Device’s IP address, browser type/version, pages visited, time/date of visit, time spent, unique device identifiers and diagnostic data.

When You access the Service through a mobile device, We may collect device type, unique ID, IP address, mobile operating system, browser type and diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Website and store certain information. Cookies can be “Persistent” or “Session” Cookies. You can refuse all Cookies in your browser settings, but some parts of Our Service may not function properly without them.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our babysitting, nanny and outdoor instructing services.
To manage Your Account and bookings.
For the performance of a contract: fulfilling the services You have booked with Us.
To ensure safeguarding, health and safety, and insurance compliance.
To contact You by email, phone, or SMS regarding bookings, updates or safety matters.
To provide You with news or offers (only if You have opted in).
To manage and respond to Your requests.
For other purposes such as data analysis, service improvement, and customer experience.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary:

Client/child records: up to 3 years after the service for safeguarding and insurance purposes.
Financial/payment records: 6 years, in line with HMRC requirements.
Health and safety/watersports records: as required by law or contract.

Transfer of Your Personal Data

Your information may be processed at our operating office and other locations where service providers are based. We ensure that Your data is treated securely and in accordance with this Privacy Policy and the UK GDPR.

Disclosure of Your Personal Data

We may disclose Your Personal Data in the following situations:

Legal compliance: when required to by law or public authorities.
Child safeguarding or emergencies: to protect the safety of a child, participant, or the public.
Service delivery: insurers, or medical professionals, only when necessary.
With Your consent: in other circumstances.

Security of Your Personal Data

We use appropriate administrative, technical, and physical safeguards to protect Your Personal Data.

Your Rights Under UK GDPR

Under the UK GDPR and Data Protection Act 2018, You have the following rights:

Right of access – You can request copies of Your Personal Data.
Right to rectification – You can request correction of inaccurate or incomplete data.
Right to erasure – You can request deletion of Your data, where legally permitted.
Right to restrict processing – You can ask Us to limit processing of Your data.
Right to data portability – You can request transfer of Your data to another service provider.
Right to object – You can object to processing in certain situations (e.g. marketing).
Rights related to automated decision making – You can request not to be subject to decisions made solely by automated means.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if You believe Your data rights have been infringed.

Children’s Privacy

We collect and process children’s data only with parental or guardian consent, in line with safeguarding and safety obligations. Children’s data is never used for marketing purposes.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. You are advised to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy, You can contact us:

By email: info.miksadventures@gmail.com